hi 

i really need help with this i’m totally clueless about computers. i bought i new computer and
i’ve used Microsoft word 2007 until its asked me to enter the 25 character product key. after days of searching for it , i found the key on the box but it is saying the key is incorrect. i’m not sure what to do next. 

 

the computer is using Windows Vista Home Premium

 

THANK YOU

 

Diagnostic Report (1.7.0095.0):
—————————————–
WGA Data–>
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0×0
Cached Validation Code: 0×0
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {FD5A75CC-1936-47B1-AB71-BA45EA2C2C43}(1)
Is Admin: Yes
TestCab: 0×0
WGA Version: N/A, hr = 0×80070002
Signed By: N/A, hr = 0×80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0×00000000
Build lab: 6000.vista_ldr.071023-1545
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data–>
ThreatID(s): N/A, hr = 0×80070002
Version: N/A, hr = 0×80070002

WGA Notifications Data–>
Cached Result: N/A, hr = 0×80070002
File Exists: No
Version: N/A, hr = 0×80070002
WgaTray.exe Signed By: N/A, hr = 0×80070002
WgaLogon.dll Signed By: N/A, hr = 0×80070002

OGA Notifications Data–>
Cached Result: N/A, hr = 0×80070002
Version: N/A, hr = 0×80070002
WGATray.exe Signed By: N/A, hr = 0×80070002
OGAAddin.dll Signed By: N/A, hr = 0×80070002

OGA Data–>
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0×80070002
Signed By: N/A, hr = 0×80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-920-80070057

Browser Data–>
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:PROGRA~1MOZILL~1FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data–>

Other data–>
Office Details: {FD5A75CC-1936-47B1-AB71-BA45EA2C2C43}1.7.0095.06.0.6000.2.00010300.0.0.003×32*****-*****-*****-*****-WQD8Q89578-OEM-7332157-000612S-1-5-21-4135545159-3090736685-2680774050HP-PavilionGG647AA-ABU s3115.ukPhoenix Technologies, LTD 5.0420070417000000.000000+00003313507018400E608090409GMT Standard Time(GMT+00:00)03HPQOEMSLIC-CPC102100Microsoft Office Home and Student 20071219 

Spsys.log Content: 0×80070002

 

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When I try to update the Windows key that I bought online from the Microsoft site, I get the following message:

I tried the process twice getting the same answer. What seem to be the problem? How can I fix it?

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Hello,

 

I’m working on an old dell desktop circa 2000 for anothe company as a favor.  It’s coming up with the WGA not genuine message.

 

In reviewing the machine, it looks like the original key was a VLK key, and I know Dell had a problem back then not using the personal keys but instead using the VLK, so now it’s saying it’s not right.  There is no Windows XP key sticker on the machine because it’s so old. Is there any way to fix it for these guys? 

 

Here’s the diags:

 

Diagnostic Report (1.7.0095.0):
—————————————–
WGA Data–>
Validation Status: Invalid Product Key
Validation Code: 8
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-6DQYR-C6HB6-FWD26
Windows Product Key Hash: AHBAczhIYQopWTsP3ooOB/Ms6fY=
Windows Product ID: 55274-641-2096227-23539
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {BFE2216E-2569-48D0-AB73-41C063921E62}(3)
Is Admin: Yes
TestCab: 0×0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A

WgaER Data–>
ThreatID(s): N/A
Version: N/A

WGA Notifications Data–>
Cached Result: 8
File Exists: Yes
Version: 1.7.18.7
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data–>
Cached Result: N/A, hr = 0×80070002
Version: N/A, hr = 0×80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0×80070002

OGA Data–>
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1

Browser Data–>
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:Program FilesInternet ExplorerIEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data–>

Other data–>
Office Details: {BFE2216E-2569-48D0-AB73-41C063921E62}1.7.0095.05.1.2600.2.00010100.2.0.prox32*****-*****-*****-*****-FWD2655274-641-2096227-235391S-1-5-21-436374069-1580436667-1708537768Dell Computer CorporationXPST500Intel Corp.4S4EB2X0.10A.0011.P0319990204000000.000000+0009DCA3A3F0184004904090409Eastern Standard Time(GMT-05:00)03   114114Microsoft Office Professional Edition 20031159D1605114E3500vfZmaSmFPIYrLWTcZSZErUQg+Fo=

73931-640-0000106-5730114 

 

 

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Diagnostic Report (1.7.0095.0):
—————————————–
WGA Data–>
Validation Status: Blocked VLK
Validation Code: 3
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-YRBT8-H8YPH-RG68T
Windows Product Key Hash: slDSPcG4uemZplnIQrxsUSk1dac=
Windows Product ID: 55274-646-8473742-23420
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {299A0B2D-7E1E-4DBB-AC8B-E1DE68A67FBA}(3)
Is Admin: Yes
TestCab: 0×0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A

WgaER Data–>
ThreatID(s): N/A
Version: N/A

WGA Notifications Data–>
Cached Result: 3
File Exists: Yes
Version: 1.7.18.7
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data–>
Cached Result: N/A, hr = 0×80070002
Version: N/A, hr = 0×80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0×80070002

OGA Data–>
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1

Browser Data–>
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:Program FilesOperaOpera.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data–>

Other data–>
Office Details: {299A0B2D-7E1E-4DBB-AC8B-E1DE68A67FBA}1.7.0095.05.1.2600.2.00010100.2.0.prox32*****-*****-*****-*****-RG68T55274-646-8473742-234201S-1-5-21-2052111302-1844237615-682003330INTEL_D945GCR_Intel Corp.NL94510J.86A.0025.2008.0107.154320080107000000.000000+0008AD63A7F0184E07A04090409Pacific Standard Time(GMT-08:00)03   103103Microsoft Office Enterprise 200712ACD7202654E586fFic3JgCreGGRxyF8uMWB4R4Jcg=

89388-707-1528066-6529014 

 

so how can i solve this

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I guess I will add to the list of irritated people trying to work with Microsoft in making there copies legal. We are upgrading the computers at work I am cloning machines so that we can get rid of them and want to use the key codes that came with the computers originally. I built the first machine fine and validated the key code but when I ran the update tool to change the key code on the imaged machine and before I put the new code in it gave the error like everyone else got of 0X800402c9 with a warning of low disk space. I have 40 machines that I am needing to image and I do not want to build everyone of them from scratch. I am hoping with Microsofts infinite wisdom they can figure out how to do this.

 

Thanks

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Diagnostic Report (1.7.0095.0):
—————————————–
WGA Data–>
Validation Status: Invalid Product Key
Validation Code: 8
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-X7W2W-7R3XT-DVRPQ
Windows Product Key Hash: FJ394wPNhWbU5cGyY+krGQmGt7E=
Windows Product ID: 55274-640-5150253-23669
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {312EFFDF-4F70-494D-A376-6F3BC5CC6DDF}(3)
Is Admin: Yes
TestCab: 0×0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A

WgaER Data–>
ThreatID(s): N/A
Version: N/A

WGA Notifications Data–>
Cached Result: 8
File Exists: No
Version: N/A, hr = 0×80070002
WgaTray.exe Signed By: N/A, hr = 0×80070002
WgaLogon.dll Signed By: N/A, hr = 0×80070002

OGA Notifications Data–>
Cached Result: N/A, hr = 0×80070002
Version: N/A, hr = 0×80070002
WGATray.exe Signed By: N/A, hr = 0×80070002
OGAAddin.dll Signed By: N/A, hr = 0×80070002

OGA Data–>
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0×80070002
Signed By: N/A, hr = 0×80070002
Office Diagnostics: 025D1FF3-171-1

Browser Data–>
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:Program FilesMozilla Firefoxfirefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data–>
File Mismatch: C:WINDOWSsystem32syssetup.dll[5.1.2600.2180]

Other data–>
Office Details: {312EFFDF-4F70-494D-A376-6F3BC5CC6DDF}1.7.0095.05.1.2600.2.00010100.2.0.prox32*****-*****-*****-*****-DVRPQ55274-640-5150253-236691S-1-5-21-1960408961-436374069-1957994488NEC COMPUTERS INTERNATIONALVERSAE6201 7811700000NEC                       3A0420061011000000.000000+00089B93107018400DE04090409SE Asia Standard Time(GMT+07:00)03      114114Microsoft Office Professional Edition 20031159D1605114E3500vfZmaSmFPIYrLWTcZSZErUQg+Fo=

73931-640-0000106-5788914 

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I work in a computer lab and cannot have all the computers
displaying that MS Windows is not legal.  I cannot be installing Geunine Advantage again it on all
the computers when MS feels like making us bend over and JUMP thru more HOOPS, (something they are infamous for).

Genuine Advantage is just a Spy ware.  How to you turn it off, disable the service etc.

I do not need updates so I do not care about so called Benefits.

I have had to spend hours getting software to work that worked before updating windows.  I do not do updates.

I
am going to recommended IT going to Linux it costs less and has no built in SPY
WARE and crashes less than MicroCrap software.

 

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Ok new prob. After i got windows loaded and started plugging in my usb items it was coming up unknown device ”one of the USB devices attached to this computer has malfunctioned and windows does not recognize it ”  Now i got the problem fixed with the USB and the devices that were not plugged in when this happened are working fine. But the devices that were plugged when this problem happened  are still doing that and it doesnt matter which computer i use. Are these items now damaged from this or can i save them, PLZ HELP!!

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For some reason when i double click ” Activate Windows ” nothing comes up
Could you please help me because i only got couple of days before the activation goes to 0 days.

Diagnostic Report (1.7.0095.0):
—————————————–
WGA Data–>
Validation Status: Not Activated
Validation Code: 1
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-DV9PH-BV744-QQMW3
Windows Product Key Hash: Cn3+achdJvSzHo5wO34kgOJVpP0=
Windows Product ID: 76477-OEM-2149921-96177
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.2.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {C5C2C789-7D30-4AF1-AA17-ACB2CFF50DBB}(3)
Is Admin: Yes
TestCab: 0×0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-185-80070005_025D1FF3-199-3
Resolution Status: N/A

WgaER Data–>
ThreatID(s): N/A
Version: N/A

WGA Notifications Data–>
Cached Result: N/A, hr = 0×80070002
File Exists: No
Version: N/A, hr = 0×80070002
WgaTray.exe Signed By: N/A, hr = 0×80070002
WgaLogon.dll Signed By: N/A, hr = 0×80070002

OGA Notifications Data–>
Cached Result: N/A, hr = 0×80070002
Version: N/A, hr = 0×80070002
WGATray.exe Signed By: N/A, hr = 0×80070002
OGAAddin.dll Signed By: N/A, hr = 0×80070002

OGA Data–>
Office Status: 109 N/A
OGA Version: N/A, 0×80070002
Signed By: N/A, hr = 0×80070002
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-171-1_025D1FF3-179-2_025D1FF3-185-80070005_025D1FF3-199-3

Browser Data–>
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:PROGRA~1MOZILL~1FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data–>

Other data–>
Office Details: {C5C2C789-7D30-4AF1-AA17-ACB2CFF50DBB}1.7.0095.05.1.2600.2.00010300.2.0.homx32*****-*****-*****-*****-QQMW376477-OEM-2149921-961773S-1-5-21-2773119281-2888127328-2455958421INTELRAWRDACPIPhoenix Technologies, LTD6.00 PG20030825000000.000000+0007C243417018460520C090409W. Australia Standard Time(GMT+08:00)02Net Solution Computers      109 

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